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Context Help

If you feel lost inside our web hosting Control Panel, the first step you should take is to press the Help button, which is present on each page. A pop-up menu will open. It comprises in-depth info about all the operations that you can carry out on that particular page. Each pop-up menu shows up on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a vast array of tutorial videos describing how to use our web hosting Control Panel. They're shot for those of you who would like to see how things are being done rather than just reading articles. Thus, everyone can swiftly find their way around our Control Panel by simply watching our step-by-step educational videos.

F.A.Q.

If you can't find the solution you need, take a glimpse at our comprehensive FAQ section, which includes questions asked by real customers and offers real solutions. We frequently update our FAQ section with new entries in an attempt to cover all the new additions and innovations related to our system.

Ticketing System

If you still can't discover the solution you are looking for in the FAQ section either, we have a great team of technical support engineers available 24x7x365 and eager to assist you with any issue. Each support ticket you open will be responded to in less than 60 minutes (the average support ticket response time is about 20 minutes), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 81316

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com